Shipping Policy

Last Updated: 25 May 2026

At SeaRelax, we aim to deliver your order as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received and confirmed.

During holidays, promotional periods, or peak seasons, processing times may be slightly longer.

Delivery Times

Estimated delivery time is 7–9 business days after dispatch.

Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or courier delays.

Shipping Carriers

Orders are shipped through our trusted delivery partners to ensure reliable and secure delivery.

Shipping Costs

Shipping fees, if applicable, will be displayed during checkout before you complete your purchase.

We may occasionally offer free shipping promotions.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide photographs of the package and product.

We will work with you to resolve the issue as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

SeaRelax is not responsible for delays, lost shipments, or additional costs resulting from incorrect or incomplete shipping addresses provided at checkout.

Contact Information

Company Name: SELCUK SERBETCI LTD

Company Number: 16204195

Registered Address:
24-26 Arcadia Avenue,
London, N3 2JU,
United Kingdom

Email: aquahaven.co.uk@gmail.com